Privacy Policy

At Naiad Frames, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and make a purchase.

Information We Collect

When you use our website, we may collect the following information:

  • Personal details you provide during checkout (name, email, shipping address, billing address, payment details).

  • Browsing data such as IP address, browser type, and pages visited, collected automatically through cookies and analytics tools.

How We Use Your Information

We use your personal information to:

  • Process and deliver your orders.

  • Provide customer service and respond to inquiries.

  • Send order updates, shipping confirmations, and (with your consent) promotional offers.

  • Improve our website, products, and user experience.

Cookies & Tracking

Our website uses cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can disable cookies in your browser settings, but some features may not function properly.

Sharing Your Information

We respect your privacy and will never sell your personal information. We may share your details only with:

  • Service providers (such as payment processors and shipping companies) to complete your order.

  • Legal authorities if required by law.

Data Security

We use secure, encrypted payment gateways and industry-standard safeguards to protect your information. However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you.

  • Request corrections or deletion of your data.

  • Opt out of marketing communications at any time.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the “last updated” date at the top.

Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us at [your email address].